Who are you?
Hi, I’m Kat, I like to dress weirdly and make clothes for misfits like me. Everything is made or upcycled by me in my apartment in Austria, with the assistance of my lovely two cats - Crowley and Izzy. I have been designing clothes since I was 4, and being able to have my own brand is a dream come true!
How do I wash my pieces?
I will send washing instructions in every package so that you know what your specific piece needs!
Where do you ship?
At the moment I ship to all EU countries, UK, US, Australia, Japan, Taiwan, China, Singapore and Canada. If your country isn't on the list but you would like to order, please DM me on Instagram or send me an E-Mail and I will add it!
When will my items be shipped?
I ship items every Tuesday!
Will I get a tracking number?
Yes, all packages will have tracking numbers!
How much is shipping?
The shipping costs will be calculated at checkout.
How long will shipping take?
Usually items will be processed within 7 days, but in some cases processing might take up to 14 days.
Shipping time
Germany: 2-7 working days
Europe: 3-10 working days
International: up to 1 month
Delivery time = (Processing time + Shipping time)
If you're intersted in express shipping options, DM me on Instagram or send me an E-Mail!
Please be aware that the delivery schedules for international shipments may differ and could be influenced by factors such as customs clearance and local delivery procedures. While I will endeavour to offer an estimated delivery timeframe, I cannot guarantee the precise arrival date of your order.
Can I return items?
You can simply cancel and return orders within 14 days. The period begins from the date of delivery, not that of the invoice. Customers must clearly state the revocation, for example by email ([email protected]). Returning goods without comment does not count as a revocation.
Please note that the costs for shipping the product back will be payed by the customer, unless a product was damaged at arrival.
Custom duties and taxes
Please take into consideration that international deliveries could be liable to customs duties and taxes when reaching the destination country. These fees are the recipient's obligation and are separate from the shipping charges. We suggest checking with your nearby customs authority for additional details regarding relevant duties and taxes.
By placing an order with me, you acknowledge and accept these terms and conditions. I cannot be held responsible for any delays or additional charges incurred as a result of international shipping and customs clearance.